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Ideal Replacement Flaps for Original and Designer Series Pet Doors

Ideal Replacement Flaps for Original and Designer Series Pet Doors

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  • Perfect Pet Dog Door flap replacement for Original, Deluxe, Fast Fit, Fast Sash, and Modular Pet Doors 
  • Ideal pet door flap with round logo only— this flap is not interchangeable with Ideal Pet Doors that use flaps that have a rectangular logos
  • Available in various sizes: Small (5" w x 7" h), Medium (7" w x 11 1/4" h), Large (9" w x 15" h), Extra-large (10 1/2" w x 15" h), Super-large (15" w x 20" h)
  • Clear, flexible vinyl construction for easy visibility and durability

Product Details


These Ideal pet door replacement flaps work for the Original, Deluxe, Fast Fit, Fast Sash, and Modular pet doors. Ideal has a round and rectangular logo version of their flaps, which are not interchangeable as the dimensions are different.

Restore the functionality and convenience of your pet door with our Ideal Replacement Flaps for Original and Deluxe pet doors. These replacement flaps are designed to work seamlessly with Original, Deluxe, Fast Fit, Fast Sash, and Modular pet doors, providing an easy and versatile solution for pet owners.

Constructed from clear, flexible vinyl, these flaps allow your pets to see through while ensuring durability and longevity. The strong magnetic strip at the bottom ensures a secure closure, keeping your home's temperature regulated and minimizing energy loss.

Available in multiple sizes, you can find the perfect fit for your pet door. It's universal compatibility means that it can be installed into both plastic and metal pet door frames. 

Please be aware that the round and rectangular logo versions have different dimensions and are not interchangeable. Ensure you select the correct logo and size when purchasing your replacement flap. Installation is straightforward, so you can quickly restore your pet's access to the outdoors.

Please read the following information to accurately select the correct version of your doggy door replacement flap:

    A. Round Logo:

    Select your flap size, plastic or metal frame, and round logo in the drop-down menus. This will ensure that you receive the correct flap. The round logo replacements do not include the plastic bar for the top of the flap.

    Use these features to identify your flap:

    • Solid magnet strip along the bottom of the flap is held on with rivets
    • Screw holes and rubber nubs protrude at the top of the flap
    • The frame can be plastic (Original) or metal (Deluxe)
    • Round Logo in the center reads "Ideal Since 1979"
    • The number of holes at the top of your flap matches the size:
      • Small (S): 3 holes, 5" w x 7" h
      • Medium (M): 3 holes, 7" w x  11 1/4" h
      • Extra-large (XL): 4 holes, 10 1/2" w x 15" h
      • Super-large (SL/XXL): 5 holes 15" w x 20" h

     

    B. Rectangular Logo:

    Please Note: If you have a rectangular logo flap, note that the round logo flap will not work.

    Use these features to identify your flap:

    • Screw holes located at the top of the flap for the plastic frame
    • Metal frame replacements do not have screw holes at the top
    • The logo in the center will say "Made in the USA" and gives the flap dimensions
    • Super Large dog door replacement flap will say "XXL" in the logo
    • The number of holes at the top of your flap matches the size of your flap:
      • Small (S): 3 holes, 5" w x 7" h
      • Medium (M): 3 holes, 7" w x  11 1/4" h
      • Large (L): 3 holes, 9" w x  15" h
      • Extra-large (XL): 4 holes, 10 1/2" w x 15" h
      • Super Large (SL/XXL): 5 holes, 15" w x 20" h

    Looking for a new door? Check out our full selection of Ideal Dog Doors

    Features:

    • Easy installation process for a quick replacement
    • High-quality, clear vinyl material ensures long-lasting use
    • Strong magnetic strip secures the flap in place, conserving energy and keeping your home comfortable
    • Compatible with various pet door models, providing versatility for your needs
    • Accurate sizing options to accommodate different pet breeds and door types

    Size Chart

    SizeFlap Dimension
    Small5" w x 7" h
    Medium7" w x  11 1/4" h
    Large9" w x  15" h
    Extra Large10 1/2" w x 15" h
    Super Large/XXL15" w x 20" h

      

    Ideal "Metal, Rectangle" vs Ideal "Plastic, Rectangle" Replacement Flaps

    Ideal makes 3 different replacement flaps for Original and Deluxe pet doors. The old versions have rectangular logos that state "Made in USA." The new versions have a round logo that says "Ideal Pet Products Since 1979." The old versions were different for plastic versus metal frames, while the new versions use the same flap for plastic and metal frames. These flaps are not interchangeable, so you must order the same type of flap your pet door currently uses.

    Rectangular logo, metal frame: no screws, slides in at top, smooth magnet at bottom with no rivets, made in USA

    Rectangular logo, plastic frame: screw holes at the top, smooth magnet at bottom with no rivets, made in USA

    Round logo, plastic or metal frame: screw holes at top as well as ridges, magnet at bottom will have rivets, Ideal Pet Products Since 1979 (NOT made in USA)

    Additional Information

    Color

    White

    Flap Colors

    Clear

    Installation Instructions

    Ideal Original Pet Door Flap Replacement

    Installation icon Difficulty Easy
    Installation icon Steps 03
    Installation icon Time Required 0.5 Hours
    Installation icon Sections 01
    Installation icon Flags 01

    Parts

    • Original Pet Door Replacement Flap

    Tools

    • Phillips Screwdriver

    Step 1 Remove the Old Flap

    • On the inside frame, use a Phillips screwdriver to loosen the three screws that secure the retainer bar.
    • Once the screws are removed, remove the flap and the retainer bar.

    Step 2 Attach the New Flap

    • Lay the new flap onto the retainer bar, fitting the flap holes over the screw bosses.

    Step 3 Install the New Flap to the Retainer Bar

    • Re-insert the flap and retainer bar and secure with the three screws. 
    • Make sure not over-tighten the screws.

    Deluxe Pet Door Flap Replacement

    Installation icon Difficulty Easy
    Installation icon Steps 04
    Installation icon Time Required 0.5 Hours
    Installation icon Sections 01
    Installation icon Flags 00

    Parts

    • Deluxe Pet Door Replacement Flap

    Tools

    • Phillips Screwdriver

    Step 1 Remove the Inside Frame

    • Remove the four Phillips screws that hold the frame to remove it from the door or wall.

    Step 2 Separate the Top an Side Pieces

    • At the top of the frame on each side, there is a screw that must be removed to access the retainer bar.
    • Remove one of these screws and separate the top and side pieces.

    Step 3 Replace the Flap

    • Gripping at the top of the flap, firmly pull out the old flap.
    • Take the replacement flap and fit it back into the retainer bar.
    • Bring the top and side pieces back together and tighten the top screw.

    Step 4 Reinstall the Inside Frame

    • Reinstall the inside frame with the four screws.
    • Make sure not over-tighten the screws.

    FAQ

    Why does the logo matter?

    Ideal made two versions of the Original and Deluxe doors, and the replacement flaps are not interchangeable. Ideal round logo flaps are all the same. Rectangular logo flaps are "frame-specific."diagram showing the overlap between Ideal Deluxe and Original style replacement flaps

    How can I tell what logo I have?

    If you look right in the center of the flap, you will see either a circular logo with a cat and dog in the middle (this is the round or new-style) or more of a rectangular box that will have the actual flap size embossed on it (this is the old-style or rectangular logo). Ideal rectangular logo versus round logo

    Is there a replacement for this door that seals better and is more wind-resistant?

    There is not another version of this flap that can be installed to upgrade the energy efficiency. If you needed a better insulating pet door, you would need to replace the entire unit, frame and all. There are higher quality doors, but they will likely involve completely changing out your pet door. 

    Will this flap work with the Ideal Pet Products replacement flap for Ultra Flex Extra Large dog door?

    This will not work with other models of Ideal Pet Products doors besides the Original, Deluxe, Fast Fit, Fast Sash, and Modular Doors.

    When did Ideal start making the new-style round logo doors?

    In 2006, when they went from manufacturing in the U.S. to making them in Thailand. Ideal plastic-framed "Original" pet doors are manufactured in Thailand and accept a slightly different flap from the plastic-framed "Original" doors manufactured in the USA. The USA-made rectangular logo flaps are not interchangeable between Original and Deluxe pet doors, but all Thailand-made round logo flaps are the same. If your flap says something like "Made in the USA" on it, then it is a rectangular logo and you need to determine the material of the pet door's frame.flowchart explaining which flap to get based on the criteria stated above

    What if I can't see the logo?

    Another way to tell would be to look at the bar that is clamped onto the bottom of the flap. If you have one with rivets, then it would be the round version. If the bar is smooth, then it is the old-style.

    Why does it matter if my frame is metal or plastic for a patio panel pet door?

    There is a difference in the old-style rectangular logo flaps. If you have the old-style for a plastic frame, there are screw holes in the top. If you have the metal frame, there are nubs at the top that stick out and it slides into a bar that holds it in the frame. If you have a patio panel, even though the door is aluminum, the frame that holds the flap is plastic.

    What is the flap made of?

    These flaps are all a completely clear, flexible vinyl.

    My flap has "XXLarge" embossed on it. What size is that?

    Ideal used to refer to their super large size as "XX Large;" that would be the 15" x 20" replacement flap.

    My flap doesn't have the right size on it?

    Ideal has changed what was embossed on the flaps. For example, they now list the medium as 7" x 11 1/4" and for the old-style has 7" x 11 1/2" embossed on the flap. In this example, as long as you get the correct logo and frame type, the 1" x 11 1/2" flap on the chart will fit.

    Are the hard plastic covers also available?

    They are; however, you have to go through Ideal Pet Products directly.

    I can't tell if I have the large or extra large?

    If you measure your flap the extra-large would require the 10 1/2" x 15" replacement flap. The large is only 9" wide.

    Are the Ideal Plastic Pet Door Original 9" x 15" pet door frames available?

    We don't have the frame by itself, but we do have some door units in stock. Give us a call to special order them as Ideal has discontinued the 9" x 15". Once we are out of stock, we will not be getting any more.

    What do RFXLO and RFLO mean?

    These are the manufacturer part numbers for the extra-large and large Original replacement parts. 

    If I have the Ideal Original Replacement Flaps in extra-large with the rectangular logo. Will they fit the new door frame?

    They will not, but you can get a brand new Original pet door and that will fit your current cut out.

    Which one do I get for the flap replacement for the Ideal Patio Door Fast Fit extra-large flap?

    It would depend on the logo at the middle of the flap you currently have, but just also make sure that you choose the patio panel/sash option.

    My flap measures a little more than 15" x 20", but it does have the size "XXL" embossed on it?

    Depending on exactly how you measure and if the flap as warped or changed shape over time, the dimensions you get might be slightly different, but this sounds like it's the super large size.

    Which flap is the RFDXLO?

    That would be the Ideal 10.5" x 15" XL replacement flap in the deluxe frame, rectangular logo.

    If I have the Barksbar Large Plastic Dog Door Flap Replacement (10.5" x 15"), will this work?

    No. It is roughly the same size, but it will not work with the Barksbar doors.

    Do the flaps come with the plastic bar?

    The old-style logo for plastic frames will come with the bar; however, the new-style round logo flaps do not. The flaps do not come with any hardware. You can get replacement parts through the manufacturer, Ideal Pet Products.

    I have an Ideal 15" x 20" pet door and need a replacement flap. What should I order?

    A 15" x 20" flap is the super large size. You will need to determine if your frame is plastic or metal and if the logo is round or square before ordering.

    What Ideal Pet Model should I buy for my replacement flap?

    Ideal has several pet door styles. The most common is the single flap Original or Deluxe. We have all our replacement flaps here. These have a small magnetic closure and are the Ideal Economical Flap Door brand. We also carry replacement pet door flaps for Ideal and Petsafe brands like the Ideal Ruff Weather pet door and PetSafe Extreme Weather Pet Door.

    I need a 15" x 20" replacement flap for Ideal Pet Doors. What should I order?

    Ideal Pet Products replacement flaps for a 15" x 20" pet door come in a few versions. You will need to know if your frame is plastic or metal and if the logo on the flap is round or square before ordering.

    I need to replace Ideal flap that is 10.5" x 15". What should I order?

    The Ideal pet replacement flap you need is Extra Large Original or Deluxe. Before ordering, you'll need to know if your frame is plastic or metal and if the logo on the flap is round or square.

    I bought an Ideal Original Pet Door and need an Ideal medium replacement flap. Is it the 7" x 11.5" that I need?

    To replace your Ideal medium flap, which is 7" x 11 1/4", you will need to know if your frame is plastic or metal and if the logo on the flap is round or square before ordering.

    I'm still confused about the difference between the Ideal Original and Deluxe Pet Doors, can you explain?

    If you have an Ideal Original (plastic-framed) pet door or an Ideal Deluxe (metal frame) pet door with a round logo, then the Ideal "Original" round logo replacement flaps work in both. These are the newer doors made in Thailand. They still feature a magnetic bottom bar for insulation and 1/8 inch flap thickness. The flexible vinyl flap comes in medium, extra-large, and super large to function as a cat door or dog door. If you have an Ideal Original (plastic frame) with a rectangular logo, then the rectangular logo Ideal Original plastic replacement flaps work in that (but not in the Deluxe). These are the old style flaps made in the USA. If you have an Ideal Deluxe (metal framed) with a rectangular logo, then the Ideal Deluxe replacement flaps with a rectangular logo are the ones to buy. These are the new style flaps made in the USA. If you're buying a new Ideal pet door, don't worry, the future Ideal pets vinyl replacement flaps will be the new style. If your existing Ideal pet door is older than 2006, then you have the old one (rectangular logo design). Below are some images of the actual flaps that might help you determine which type you have if you cannot see the logo shape:

    Ideal Original Flap:

    Ideal Original with round logo

    Ideal Original with rectangular logo and plastic frame

    Ideal Deluxe Flap:

    Ideal Deluxe with rectangular logo and metal frame

    How do I replace the foam on my frame?

    Unfortunately, we do not carry replacement foam in our store. You will need to reach out to Ideal for assistance.

    How much does shipping cost?

    Shipping is calculated at checkout.

    Warranty

    Superseding Warranty: The provided warranty supersedes any previous warranties, and any existing warranties will now follow the terms of this new warranty.

    Duration: There is a One Year Warranty from the purchase date.

    Coverage:

    • The product is warranted to be free from manufacturer’s defects in workmanship and materials.

    • Only the original purchaser can claim this warranty, and it's non-transferable.

    • In case of valid claims, defective parts will be replaced at no charge. No refunds are given.

    Exclusions:

    • The product is not waterproof against inclement weather or excessive water exposure.

    • Warranty is voided by improper installation, intentional misuse, unauthorized repairs, non-compliance with manufacturer's instructions, or commercial use.

    • The product should be used for domesticated animals only. Damage or defects caused by acts of God, criminal activity, dog abuse, unauthorized entry by non-domestic animals, children's use, or any unintended misuse are not covered.

    View the full Ideal Pet Products Warranty.



    Customer Reviews

    Ideal Replacement Flaps for Original and Designer Series Pet Doors

    Small (3 Holes on Top) Edit

    Ideal Replacement Flaps for Original and Designer Series Pet Doors

    Size Chart

    SizeFlap Dimension
    Small5" w x 7" h
    Medium7" w x  11 1/4" h
    Large9" w x  15" h
    Extra Large10 1/2" w x 15" h
    Super Large/XXL15" w x 20" h

      

    Ideal "Metal, Rectangle" vs Ideal "Plastic, Rectangle" Replacement Flaps

    Ideal makes 3 different replacement flaps for Original and Deluxe pet doors. The old versions have rectangular logos that state "Made in USA." The new versions have a round logo that says "Ideal Pet Products Since 1979." The old versions were different for plastic versus metal frames, while the new versions use the same flap for plastic and metal frames. These flaps are not interchangeable, so you must order the same type of flap your pet door currently uses.

    Rectangular logo, metal frame: no screws, slides in at top, smooth magnet at bottom with no rivets, made in USA

    Rectangular logo, plastic frame: screw holes at the top, smooth magnet at bottom with no rivets, made in USA

    Round logo, plastic or metal frame: screw holes at top as well as ridges, magnet at bottom will have rivets, Ideal Pet Products Since 1979 (NOT made in USA)

    Color

    White

    Flap Colors

    Clear

    Installation Instructions

    Ideal Original Pet Door Flap Replacement

    Installation icon Difficulty Easy
    Installation icon Steps 03
    Installation icon Time Required 0.5 Hours
    Installation icon Sections 01
    Installation icon Flags 01

    Parts

    • Original Pet Door Replacement Flap

    Tools

    • Phillips Screwdriver

    Step 1 Remove the Old Flap

    • On the inside frame, use a Phillips screwdriver to loosen the three screws that secure the retainer bar.
    • Once the screws are removed, remove the flap and the retainer bar.

    Step 2 Attach the New Flap

    • Lay the new flap onto the retainer bar, fitting the flap holes over the screw bosses.

    Step 3 Install the New Flap to the Retainer Bar

    • Re-insert the flap and retainer bar and secure with the three screws. 
    • Make sure not over-tighten the screws.

    Deluxe Pet Door Flap Replacement

    Installation icon Difficulty Easy
    Installation icon Steps 04
    Installation icon Time Required 0.5 Hours
    Installation icon Sections 01
    Installation icon Flags 00

    Parts

    • Deluxe Pet Door Replacement Flap

    Tools

    • Phillips Screwdriver

    Step 1 Remove the Inside Frame

    • Remove the four Phillips screws that hold the frame to remove it from the door or wall.

    Step 2 Separate the Top an Side Pieces

    • At the top of the frame on each side, there is a screw that must be removed to access the retainer bar.
    • Remove one of these screws and separate the top and side pieces.

    Step 3 Replace the Flap

    • Gripping at the top of the flap, firmly pull out the old flap.
    • Take the replacement flap and fit it back into the retainer bar.
    • Bring the top and side pieces back together and tighten the top screw.

    Step 4 Reinstall the Inside Frame

    • Reinstall the inside frame with the four screws.
    • Make sure not over-tighten the screws.

    FAQ

    Why does the logo matter?

    Ideal made two versions of the Original and Deluxe doors, and the replacement flaps are not interchangeable. Ideal round logo flaps are all the same. Rectangular logo flaps are "frame-specific."diagram showing the overlap between Ideal Deluxe and Original style replacement flaps

    How can I tell what logo I have?

    If you look right in the center of the flap, you will see either a circular logo with a cat and dog in the middle (this is the round or new-style) or more of a rectangular box that will have the actual flap size embossed on it (this is the old-style or rectangular logo). Ideal rectangular logo versus round logo

    Is there a replacement for this door that seals better and is more wind-resistant?

    There is not another version of this flap that can be installed to upgrade the energy efficiency. If you needed a better insulating pet door, you would need to replace the entire unit, frame and all. There are higher quality doors, but they will likely involve completely changing out your pet door. 

    Will this flap work with the Ideal Pet Products replacement flap for Ultra Flex Extra Large dog door?

    This will not work with other models of Ideal Pet Products doors besides the Original, Deluxe, Fast Fit, Fast Sash, and Modular Doors.

    When did Ideal start making the new-style round logo doors?

    In 2006, when they went from manufacturing in the U.S. to making them in Thailand. Ideal plastic-framed "Original" pet doors are manufactured in Thailand and accept a slightly different flap from the plastic-framed "Original" doors manufactured in the USA. The USA-made rectangular logo flaps are not interchangeable between Original and Deluxe pet doors, but all Thailand-made round logo flaps are the same. If your flap says something like "Made in the USA" on it, then it is a rectangular logo and you need to determine the material of the pet door's frame.flowchart explaining which flap to get based on the criteria stated above

    What if I can't see the logo?

    Another way to tell would be to look at the bar that is clamped onto the bottom of the flap. If you have one with rivets, then it would be the round version. If the bar is smooth, then it is the old-style.

    Why does it matter if my frame is metal or plastic for a patio panel pet door?

    There is a difference in the old-style rectangular logo flaps. If you have the old-style for a plastic frame, there are screw holes in the top. If you have the metal frame, there are nubs at the top that stick out and it slides into a bar that holds it in the frame. If you have a patio panel, even though the door is aluminum, the frame that holds the flap is plastic.

    What is the flap made of?

    These flaps are all a completely clear, flexible vinyl.

    My flap has "XXLarge" embossed on it. What size is that?

    Ideal used to refer to their super large size as "XX Large;" that would be the 15" x 20" replacement flap.

    My flap doesn't have the right size on it?

    Ideal has changed what was embossed on the flaps. For example, they now list the medium as 7" x 11 1/4" and for the old-style has 7" x 11 1/2" embossed on the flap. In this example, as long as you get the correct logo and frame type, the 1" x 11 1/2" flap on the chart will fit.

    Are the hard plastic covers also available?

    They are; however, you have to go through Ideal Pet Products directly.

    I can't tell if I have the large or extra large?

    If you measure your flap the extra-large would require the 10 1/2" x 15" replacement flap. The large is only 9" wide.

    Are the Ideal Plastic Pet Door Original 9" x 15" pet door frames available?

    We don't have the frame by itself, but we do have some door units in stock. Give us a call to special order them as Ideal has discontinued the 9" x 15". Once we are out of stock, we will not be getting any more.

    What do RFXLO and RFLO mean?

    These are the manufacturer part numbers for the extra-large and large Original replacement parts. 

    If I have the Ideal Original Replacement Flaps in extra-large with the rectangular logo. Will they fit the new door frame?

    They will not, but you can get a brand new Original pet door and that will fit your current cut out.

    Which one do I get for the flap replacement for the Ideal Patio Door Fast Fit extra-large flap?

    It would depend on the logo at the middle of the flap you currently have, but just also make sure that you choose the patio panel/sash option.

    My flap measures a little more than 15" x 20", but it does have the size "XXL" embossed on it?

    Depending on exactly how you measure and if the flap as warped or changed shape over time, the dimensions you get might be slightly different, but this sounds like it's the super large size.

    Which flap is the RFDXLO?

    That would be the Ideal 10.5" x 15" XL replacement flap in the deluxe frame, rectangular logo.

    If I have the Barksbar Large Plastic Dog Door Flap Replacement (10.5" x 15"), will this work?

    No. It is roughly the same size, but it will not work with the Barksbar doors.

    Do the flaps come with the plastic bar?

    The old-style logo for plastic frames will come with the bar; however, the new-style round logo flaps do not. The flaps do not come with any hardware. You can get replacement parts through the manufacturer, Ideal Pet Products.

    I have an Ideal 15" x 20" pet door and need a replacement flap. What should I order?

    A 15" x 20" flap is the super large size. You will need to determine if your frame is plastic or metal and if the logo is round or square before ordering.

    What Ideal Pet Model should I buy for my replacement flap?

    Ideal has several pet door styles. The most common is the single flap Original or Deluxe. We have all our replacement flaps here. These have a small magnetic closure and are the Ideal Economical Flap Door brand. We also carry replacement pet door flaps for Ideal and Petsafe brands like the Ideal Ruff Weather pet door and PetSafe Extreme Weather Pet Door.

    I need a 15" x 20" replacement flap for Ideal Pet Doors. What should I order?

    Ideal Pet Products replacement flaps for a 15" x 20" pet door come in a few versions. You will need to know if your frame is plastic or metal and if the logo on the flap is round or square before ordering.

    I need to replace Ideal flap that is 10.5" x 15". What should I order?

    The Ideal pet replacement flap you need is Extra Large Original or Deluxe. Before ordering, you'll need to know if your frame is plastic or metal and if the logo on the flap is round or square.

    I bought an Ideal Original Pet Door and need an Ideal medium replacement flap. Is it the 7" x 11.5" that I need?

    To replace your Ideal medium flap, which is 7" x 11 1/4", you will need to know if your frame is plastic or metal and if the logo on the flap is round or square before ordering.

    I'm still confused about the difference between the Ideal Original and Deluxe Pet Doors, can you explain?

    If you have an Ideal Original (plastic-framed) pet door or an Ideal Deluxe (metal frame) pet door with a round logo, then the Ideal "Original" round logo replacement flaps work in both. These are the newer doors made in Thailand. They still feature a magnetic bottom bar for insulation and 1/8 inch flap thickness. The flexible vinyl flap comes in medium, extra-large, and super large to function as a cat door or dog door. If you have an Ideal Original (plastic frame) with a rectangular logo, then the rectangular logo Ideal Original plastic replacement flaps work in that (but not in the Deluxe). These are the old style flaps made in the USA. If you have an Ideal Deluxe (metal framed) with a rectangular logo, then the Ideal Deluxe replacement flaps with a rectangular logo are the ones to buy. These are the new style flaps made in the USA. If you're buying a new Ideal pet door, don't worry, the future Ideal pets vinyl replacement flaps will be the new style. If your existing Ideal pet door is older than 2006, then you have the old one (rectangular logo design). Below are some images of the actual flaps that might help you determine which type you have if you cannot see the logo shape:

    Ideal Original Flap:

    Ideal Original with round logo

    Ideal Original with rectangular logo and plastic frame

    Ideal Deluxe Flap:

    Ideal Deluxe with rectangular logo and metal frame

    How do I replace the foam on my frame?

    Unfortunately, we do not carry replacement foam in our store. You will need to reach out to Ideal for assistance.

    How much does shipping cost?

    Shipping is calculated at checkout.

    Warranty

    Superseding Warranty: The provided warranty supersedes any previous warranties, and any existing warranties will now follow the terms of this new warranty.

    Duration: There is a One Year Warranty from the purchase date.

    Coverage:

    • The product is warranted to be free from manufacturer’s defects in workmanship and materials.

    • Only the original purchaser can claim this warranty, and it's non-transferable.

    • In case of valid claims, defective parts will be replaced at no charge. No refunds are given.

    Exclusions:

    • The product is not waterproof against inclement weather or excessive water exposure.

    • Warranty is voided by improper installation, intentional misuse, unauthorized repairs, non-compliance with manufacturer's instructions, or commercial use.

    • The product should be used for domesticated animals only. Damage or defects caused by acts of God, criminal activity, dog abuse, unauthorized entry by non-domestic animals, children's use, or any unintended misuse are not covered.

    View the full Ideal Pet Products Warranty.