Do I have to take out the entire outside door to install a new flap?

No, you can install the flap with simple tools and less hassle. The old flap can be removed while keeping the entire frame assembly untouched. Please see the "Videos" tab to watch a replacement.

What else comes with purchase?

Only one flap comes with this purchase. If you needed locking knobs or hinge pins for the installation, that can be purchased separately. There are two sizes for the Magnador pin hinges, the small dog or cat door hinge pin set or the large door hinge pin set. Both come with 2 pins.

How do I lock this?

The pet door itself has a two-way locking system to use if you need to control pet access. There is not locking cover specifically made for this product.

Can I place a different flap on this frame?

The original type of flap will have to be used again since flaps are not interchangeable between manufacturers.

I think I will need a frame soon, can I get that without buying an extra flap?

Yes, frames are sold individually when you need replacement as well. Additionally, an entire new unit can be purchased as well.

I am not sure my magnets are working anymore, did they lose their strength?

Magnets do not lose strength or holding power. If you find that your regular magnets are weak, there are heavy-duty magnets by Magnador which can replace your current magnets. These magnets are significantly stronger and can seal your flap tightly.

Is this a flexible flap?

No, this flap is made of rigid plastic that can withstand hard use. Once your pet pushes through, the flap will remain sturdy.

Is there a clear version?

At this time, there is no clear option for this assembly.

I need a heavier flap to keep it closed from the wind. Where can I purchase one?

Since different flaps cannot be used on this door, we recommend amending your magnetic strength. This will act the same way as a heavier flap, as it will keep the weather and high wind from entering your home by providing a close fit and increase the weight of the flap when your pet goes to open it.

Is this a good product for active pets?

A lot of different sized pets can use this item in a variety of situations. For active pets running through, we recommend making sure they will have enough room once it is installed to do so. Sometimes, when large pets run through the flap will hit the top of the frame. This is typically fine, however, this may occur if the door is installed too low. Active pets can still easily push through this opening.

Do you have brown replacement Magnador flaps?

Yes, the Magnador Replacement Flaps, which are manufactured in the United States, are available in Brown and White.

How much does shipping cost?

Shipping is calculated at checkout.