Hugo Pet Warranty

One (1) Year Limited Warranty

HUGO Pet Products, LLC warrants to the original purchaser (hereinafter "purchaser"), that the Foldable Pet Shelter (hereinafter "shelter"), is free from defects in material and workmanship according to the following terms and conditions:

1. The limited warranty for the shelter extends for ONE (1) year beginning from the date of original purchase of the shelter.

2. During the limited warranty period, HUGO Pet Products, LLC will repair or replace, at its option, the shelter or any of its components that are shown to be defective in material, manufacture, or workmanship wherein the defect is attributable to HUGO Pet Products, LLC or any of its product distribution and/or manufacturing suppliers. HUGO Pet Products, LLC will not be held liable for any repair and/or labor expenses incurred by the purchaser resulting from work performed on the shelter by any party not authorized by HUGO PET PRODUCTS, LLC to perform such repair work.

3. THIS WARRANTY DOES NOT COVER damage to the shelter that is caused by abuse to or misuse of the shelter by any animal or human; additionally, any defects arising or discovered more than ONE (1) year from the original retail purchase date of the shelter are likewise not covered by this limited warranty.

4. If it is determined that the shelter is defective according to the provisions stated above, HUGO Pet Products, LLC, at its discretion, will either repair or replace the defective product at its own expense. It is understood, however, that for service or repair to be provided, the purchaser must submit information that proves the date of purchase of the shelter. (It is strongly urged that the Product Registration Card be completed and mailed or faxed to HUGO Pet Products, LLC shortly after purchase or use of the shelter.)

5. The purchaser shall bear the cost of shipping the shelter to the Customer Service Dept. of HUGO Pet Products, LLC. HUGO Pet Products, LLC shall bear the cost of shipping the shelter back to the purchaser after the completion of repair or replacement under this limited warranty.