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HSPD Manufacturing, Inc. guarantees and warrants,
subject to the conditions and restrictions stated below,
that the Hale Pet Door™ products and component parts
thereof, purchased from HSPD Manufacturing, Inc. shall
be free from any defects in materials and workmanship.
The warranty period for all Hale Pet Door™ model pet
doors is effective from the date of purchase and extends
to the anniversary date marking the end of the fifth
year. We agree to exchange or repair at our
expense, F.O.B. our plant or warehouse any unit found to
be defective in workmanship and/or material, subject to
plant inspection. (See notes A and B below)
1st year – 100% of all parts and labor
2nd year – 50% of all parts and labor
3rd year – 40% of all parts and labor
4th year – 30% of all parts and labor
5th year – 20% of all parts and labor
This warranty does not include shipping to HSPD
Manufacturing, Inc. or any field service labor unless
the product was installed by Hale Pet Door™.
A-Glass Breakage: We use fully
tempered glass of the greatest quality and strength
available for each application. It also meets or
exceeds all safety glazing laws and codes in the United
States. Even tempered glass will break on
occasion, but it is very rare. When there is a
breakage of glass for whatever reason, within the FIRST
YEAR, we will replace the unit for 50% of the current
total price. There is no warranty on glass after the
first year.
B-Parts Damaged by Misuse or Neglect:
HSPD Manufacturing, Inc. will pay 20% of the cost of the
current list price of parts and labor. No
reimbursement shall be greater than the price of the
replacement part.
C-Omni Oversize Panels: This
application is not recommended. Therefore, we will
only warranty 50% of the cost of the panel for the first
year. However, the pet door itself is covered per
our standard warranty.
HSPD Manufacturing, Inc. will credit 50%
towards the cost of a replacement Hale Pet Door™
that was damaged due to mis-cutting, mis-measuring or
any other damage due to no fault of HSPD Manufacturing,
Inc. HSPD Manufacturing, Inc. will not accept any
responsibility beyond 50% if damage is due to no fault
of HSPD Manufacturing, Inc.
HALE PET DOOR™
HSPD MANUFACTURING, INC. RESERVES THE RIGHT TO
INSPECT ANY AND ALL PRODUCTS BEFORE HONORING ANY CLAIM. |
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